Customer Reviews

Carole was always available for assistance and guidance. First time selling so we felt very comfortable with her advice. she gave us plenty of lead time when she had a potential buyer. We were very pleased with her expertise. ruth poulos

Carole Klein is fantastic. She knows this business. She keeps appointments. She is responsive. She supports the informational needs of clients without complaint. Finally, she doesn't argue with the client when they make low ball offers. We've worked with at least 6 realtors in the past and she is our favorite. joewenglarz

Carole maintained professionalism and high standards as I and my husband looked for property across several areas of the city. Once we identified our preferred location, the first property culled by Carole to show us proved to be perfect for us. Carole was unfailingly adept expediting communication between us and the seller's real estate agent, as we viewed the property. She protected our interests as we discussed inspection report recommendations and completed the final walk through. As we went through negotiations regarding the purchase price Carole displayed good listening skills. Importantly, she maintained an appropriate boundary as we worked to reach our offer. We appreciated Carole's recommendation of an attorney who worked through the closing process with us. We have thought often of how well both Carole and attorney Stan K. worked with us, in the three months since the purchase transactions have been completed. Carole unfailingly exhibited a personable and engaging demeanor keeping everyone around her in good spirits throughout every stage. Moreover, her depth of knowledge and contacts related to out-of-state real estate purchasing is another of Carole's skill sets. Colleen Doherty

Carole has assisted me with multiple transactions spanning almost five years. Our first professional collaboration involved the rental of my West Loop condominium. The process was smooth and effective, and then Carole helped me with two subsequent lease renewals as a complimentary service. I greatly appreciated her assistance, and so of course when it came time to sell both my suburban home and the city condo, and to purchase my new city place, I did not hesitate to reach out to her. Carole's expertise, patience, resourcefulness, responsiveness and professional skills were all clearly demonstrated during the sale of my West Loop condo during the summer of 2021. First of all, she helped me understand the importance of staging the vacant unit. In addition, she spent time researching the most cost-effective way that the staging could be done, and took care of all the details herself. All the feedback that we received specifically mentioned how great the condo looked. Due to the overall summer city vs. suburban real estate market, the sale did not progress as quickly as I had hoped. However, Carole stayed in touch constantly during the process, aggressively advertised the unit, held multiple open houses, and, when it became necessary, advised me on an effective yet reasonable price reduction. When we did receive an offer, she handled the negotiation process skillfully, and I was extremely happy with the agreed-upon price. Finally, she recommended an excellent and reasonably-priced attorney, and they both kept in constant touch with me during the rest of the sale process. Carole's attentiveness and professionalism were again demonstrated with the purchase of my new city condominium and also with the sale of my suburban home. She listened carefully to the criteria that I had established for my condo purchase, and we were able to find the perfect place in just one day! Once again, she handled the price negotiation process quite effectively, and then stayed in constant contact with me up through the closing. She advised me on steps to take to ensure a quick sale of my suburban home, and it sold in 48 hours! Carole's guidance through the process of receiving and analyzing multiple offers was invaluable, as well. Through all these transactions, I knew that I could email, call or text Carole any time with confidence that she would respond almost instantly. Her responsiveness, her overall knowledge of both city and suburban real estate, her professional connections, and her expertise in all facets of both the purchase and sale process combine to make her an excellent real estate professional. I strongly recommend Carole Klein! coffman anne

Carole Klein is fantastic! We've worked together on the purchase and sale of two homes (in suburban and city locations) and two condos in the city. She is very knowledgable about the issues of listing and selling, including high-end properties, and is very professional in her negotiations with realtors, attorneys and potential buyers. Carole is also easy to work with-she is experienced, answers your questions and is easy to communicate with about your housing requirements. I highly recommend Carole for listing your property and finding the right home. cecesykes427

Carole was a wealth of knowledge and a joy to work with. She advised us on many aspects and helped every step of the way with looking for and purchasing a new home. We highly recommend her. mattmc33

Carole was very knowledgeable and patient throughout the entire home buying process. Even with a few delays along the way she was responsive and took the time to ask about and address our concerns. I would highly recommend using Carole as your next agent! zuser20150613133231461

Carole is an absolutely fantastic realtor. We worked with her recently on a 3 br condo purchase in Chicago. It was truly a fantastic experience through and through. From setting up the search, getting advice about how to think about our priorities, negotiating on price/attorney review, and even getting recommendations on contractors and other vendors. I cannot recommend her enough! We had some complicated pieces of our closing and financing that Carole helped us manage expertly. We closed with all parties happy and satisfied despite some unusual circumstances on our end. Ultimately, she ended up being a well rounded, thoughtful, and focused partner during our home buying experience. We felt we got a more than fair deal, in a home that we truly love. We could not feel more lucky to have worked with her! zuser20150527134052566

Working with Carole to sell our home was a relief from the moment my husband and I had our first meeting with her. This was not our first time selling a home, but it had been a while, so having someone experienced and who knew the market and the area was important to us. In the end, we were very satisfied with the entire process and grateful for her service. From the start, Carole made recommendations that were spot on. She paid attention to detail and provided excellent staging photos that showed our home in the peak season of Fall. She recommended we put our home on the market immediately, despite the holiday season, and not wait until January, something we were not even considering at first for obvious reasons, but thankfully we listened, and it made all the difference. She was responsive, providing feedback immediately so that we always had a sense of where we stood after each appointment. A good communicator and always prepared, Carole never backed down negotiating for what she believed to be in our best interest, and in four weeks we signed a contract and closed a few weeks later. Ultimately, Carole made the process of selling our home go as smoothly as anyone would hope. Her knowledge of the market, her experience, and her dedication to her clients, makes her a top-notch agent to work with and we highly recommend her. mj mc

Carole applied her knowledge of the area as a former resident, with her deep experience in real estate to help me sell and negotiate a transaction that earned a price higher than list, and closed within 60 days! Carole is a consummate real estate professional – knowledgeable about the markets she serves and relevant real estate trends, sound, sensible strategies on pricing, and always available for consultations, I.e. sharing her time on a Sunday evening to discuss the transaction in detail. Carole was recommended by a close friend that is very bright and successful in business. I am grateful that she exceeded all expectations and will be working with her again! syko

This is the second home he have bought through Carol, and she has also helped us find tenants. Carol is super-responsive, personable, knowledgeable. What was most impressive is that we were looking for a home in the suburbs, and Carol had no problem driving from the city every time we wanted to see places. Very flexible and eager to assist. We would highly recommend Carol, and will use her for all our home buying and selling needs. zuser20160410185303207

I decided to sell my home of 30 years. It was a very emotional process. Carole was very positive and supportive. Within a short time I had two offers at the same time. My head was swimming with numbers but she helped me understand the pro's and con's of each offer. The decision was ultimately mine but she made the decision much easier to make. The sale went smoothly with no problems or issues. I would not hesitate to recommend Carole and City Point Realty. They were very professional in the marketing and sale of my house. mg5662

Carol sold my mothers house when she passed. It was a terrible time for sales but she found buyers within a month. When we sold our house it went in four days. The online page was beautifully done. The photographer was awesome and my home showed like it should have. She is now working with my son to find him a place downtown. mambo5271958

Carole spent several months working with me, and my daughter, during which time she was unfailingly prompt in returning any and all contacts whether with us, the lender, the title company , the seller's agent or the seller. Moreover, her depth of knowledge on topics related to those contacts was unparrelled in any one person with whom I've conducted past business in the field of real estate. Carole also maintained professionalism, and high standards in regards to confidentiallity, when we looked across several areas of the city, and went through two major negotiations for properties. She exhibited a personable and engaging demeanor which kept others around her in good spirits, often despite challenging situations.. Carole has been recommended by us to four other buyers, in the few months since our transactions have been completed. We also recommended the lender Carole referred us to for an approved loan. C.D. Colleen Doherty

My husband and I were completely undecided on where in the city we wanted to buy. We also weren't sure about a condo vs house. Carole was patient and extremely accomodating in showing us EVERYTHING in our price range that we were interested in. We ultimately decided on a home in the Beverly area. Our house was being sold 'as is' but Carole still managed to negotiate credits for the minor issues with our house. We are very happy with our purchase and would recommend her to anybody without hesitation. marialpoulos

Our property was sold in 5 days with a full price. Amazing! Thanks Carole.

She is very knowledgeable in the flowing aspects:

Timing to the marketing - Our first meet was Nov – Dec 2013, she did not rush us to put our property to the market and recommended to wait till next spring in March 2014. It is proved that’s a perfect time. – Sold in 5 days!

Get the price right - Carole provided us a very thorough market study that helped us to set our price. Before putting our property to the market, she spent extra time to investigate and compare the property conditions with our competitors. Finally we took her recommendation and altered our listing price that made our property more compatible to the market. Sold with full price!

Customer care - Carole is willing to travel to suburban to meet us that not only save our time but also avoid a lot of hassle, such as traffic jam, weather condition in the winter, and etc. She is very organized through the sales. We also like her photographer that made so wonderful pictures of our property I believe it attracted a lot of potential buyers. edward y chu

I bought and sold my condo in 'West Bucktown' with Carole in 2012-2013, she is awesome and I highly recommend her for buying or selling (I did both). She knows Chicago real estate down to the block, especially important if your buying in an up and coming area, or looking to real appreciation-investment areas. When I bought my condo- it was a headache short sale- she knows these deals cold and navigated the complex deal without giving up. When I sold she did a great job calculating the comps-value- and was dead on, we sold it in 60 days at a price I was very happy with. I've bought and sold a lot of real estate- Carole is by far best realtor I've ever worked with, she can see things through your perspective- figures out what you want- and then finds it- doesn't try to push her motives on you like most realtors. When it's time to sell- she knows how to price it to get the most money by marketing it to the right buyer

I would double highly recommend her for people looking for bang for the buck- up and coming area's, she can spot value-appreciation in a way no other realtor I've worked with has user174474

Carol is a pleasure to work with. She found my condo that I purchased downtown in 2009, found a tenant a couple of years later for that condo, and has been as helpful as somone could be in all stages in between. The most important thing to me is responsiveness. I have never had to wait more that 5 minutes to get a response from Carol. Carol is very professional, personable, and very responsive. I would highly recommend her services. user3862769

After one deal fell through for me (with another agent), I found myself without a contract or an agent, and an apartment lease that was about to expire. Carole helped me accomplish what looked like an impossible mission, and I quickly found a condo I absolutely love. Throughout the process, she was extremely responsive and hard-working, getting me in to the places I wanted to see. Not only that, but I felt like she truly had my best interest at heart - quick to say when she thought a place wasn't right for me. And when I saw a place I was excited about, she was excited, too. Since I was looking and buying a place on my own, it was extremely comforting to feel like I had an advocate.

Throughout the negotiation process, as well, I trusted her judgment and her approach to the process, and the deal was closed successfully (and rather painlessly)!

I can't recommend Carole highly enough. She has the expertise and work ethic that makes the house hunting process efficient and fruitful. Plus she is totally enjoyable to be around! jessica hogue

Carole was very knowledgeable and professional from the very first time I talked to her.

I found her information on this site and decided to give her a call, I do not regret it and I am glad I used her as my realtor.

Every time I had a question or concern, whether if it was an email or a call, she responded promptly and she had an answer for all my questions.

She showed me multiple condos before I found the one I decided to buy and she was helpful throughout the entire process.

I would definitely recommend using her services and expertise whether you are buying or selling as she provides a five star service. user29913536

Carole maintained professionalism and high standards as I and my husband looked for property across several areas of the city. Once weidentified our preferred location, the first property culled by Carole to show us proved to be perfect for us. Carole was unfailingly adept expediting communication between us and the seller's real estate agent, as we viewed the property. She protected our interests as we discussed inspection report recommendations and completed the final walk through. As we went through negotiations regarding the purchase price Carole displayed good listening skills. Importantly, she maintained an appropriate boundary as we worked to reach our offer. We appreciated Carole's recommendation of an attorney who worked through the closing process with us. We have thought often of how well both Carole and attorney Stan K. worked with us, in the three months since the purchase transactions have been completed.Carole unfailingly exhibited a personable and engaging demeanor keeping everyone around her in good spirits throughout every stage. Moreover, her depth of knowledge and contacts related to out-of-state real estate purchasing is another of Carole's skill sets. Colleen Doherty

Carole Klein was recommended to me and I am delighted she was the agent for the sale of our home. Carole knows the market, she accurately priced the home and was patient, as I live out of town so there were some delays on my part. Carole was responsive to inquiries and contacted all the parties involved in a respectful and helpful manner. I truly enjoyed working with Carole and would highly recommend her. suespruce1

Carole has assisted me with multiple transactions spanning almost five years. Our first professional collaboration involved the rental of my West Loop condominium. The process was smooth and effective, and then Carole helped me with two subsequent lease renewals as a complimentary service. I greatly appreciated her assistance, and so of course when it came time to sell both my suburban home and the city condo, and to purchase my new city place, I did not hesitate to reach out to her.Carole's expertise, patience, resourcefulness, responsiveness and professional skills were all clearly demonstrated during the sale of my West Loop condo during the summer of 2021. First of all, she helped me understand the importance of staging the vacant unit. In addition, she spent time researching the most cost-effective way that the staging could be done, and took care of all the details herself. All the feedback that we received specifically mentioned how great the condo looked. Due to the overall summer city vs. suburban real estate market, the sale did not progress as quickly as I had hoped. However, Carole stayed in touch constantly during the process, aggressively advertised the unit, held multiple open houses, and, when it became necessary, advised me on an effective yet reasonable price reduction. When we did receive an offer, she handled the negotiation process skillfully, and I was extremely happy with the agreed-upon price. Finally, she recommended an excellent and reasonably-priced attorney, and they both kept in constant touch with me during the rest of the sale process.Carole's attentiveness and professionalism were again demonstrated with the purchase of my new city condominium and also with the sale of my suburban home. She listened carefully to the criteria that I had established for my condo purchase, and we were able to find the perfect place in just one day! Once again, she handled the price negotiation process quite effectively, and then stayed in constant contact with me up through the closing. She advised me on steps to take to ensure a quick sale of my suburban home, and it sold in 48 hours! Carole's guidance through the process of receiving and analyzing multiple offers was invaluable, as well.Through all these transactions, I knew that I could email, call or text Carole any time with confidence that she would respond almost instantly. Her responsiveness, her overall knowledge of both city and suburban real estate, her professional connections, and her expertise in all facets of both the purchase and sale process combine to make her an excellent real estate professional. I strongly recommend Carole Klein! coffman a

Carole Klein is fantastic! We've worked together on the purchase and sale of two homes (in suburban and city locations) and two condos in the city. She is very knowledgable about the issues of listing and selling, including high-end properties, and is very professional in her negotiations with realtors, attorneys and potential buyers. Carole is also easy to work with-she is experienced, answers your questions and is easy to communicate with about your housing requirements. I highly recommend Carole for listing your property and finding the right home. cecesykes427

Great job! Professional, knowledgeable, attentive to details. Gets the job done and quickly! Thank you. Best experience with any kind of Realestate - I was pleasantly surprised at the quick response time and having my questions and concerns addressed. Selling any time is not easy and during a pandemic I was worried about so many things - Carole handled it all with ease. meziegler3

Carole was wonderful and easy to work with. I was a first time home buyer and her knowledge of the city and the market were a tremendous benefit. This was also helpful as we navigated the market during the COVID-19 pandemic. She is very responsive and her expertise is unmatched! cmurphy208

Our journey with Carole stated about five months ago, my wife is expecting and we need a clean environment to have our baby. As first time home buyers Carole understood our needs, with her expertise she assisted us ,guided as and we finally found a place we can call our home. Carole Balanced everything to suite our schedule at work,the early morning tours was not easy but she did understand and made it work. I recommend Carole to all first time home buyers, people who do not understand what it takes to buy a house and she will take her time to explain and help you get the best choice. We are grateful !!! kokumapatrick

We LOVED working with Carole! She negotiated two houses for us (we pulled our first offer) and we got the home of our dreams at the price we wanted! Carole was kind and easy to work with, and negotiated wonderfully. She also dealt with helping us find a sub-letter for our apartment, which would not have happened without her help. The other realtor on the apartment was difficult, and she dealt with every headache so we did not have to, while keeping us fully updated. I could not recommend Carole more! zuser20160719080534444

Carole sold our home for full asking price within the first week of listing. Her advice on preparing the home for sale, pricing the home, and negotiating the sale was pragmatic, professional,and tailored to meet our goals. We couldn’t have had an easier home selling and buying experience than with Carole. user62406521

Carole is fantastic! She worked harder than any realtor I've ever met! We got more than we expected from our home thanks to her advice on what to do to get it ready to show. For the new home we purchased Carole worked tirelessly and helped us get our dream home for a price we could afford. I cannot recommend Carole more highly - she is A+++++!! KathyTracyWalczak

I was very fortunate to secure Carole Klein as my real estate agent. She is extraordinarily patient; very knowledgeable; and most courteous and professional. I had multiple queries and she was always helpful, and understanding, and effective. She offered sound advice, and assisted greatly in negotiating. I would highly recommend her, and I would not go elsewhere on future real estate matters. She is energetic, and on your side. Dennis Doherty. zuser20181119233027868

Carole is an absolutely fantastic realtor. We worked with her recently on a 3 br condo purchase in Chicago. It was truly a fantastic experience through and through. From setting up the search, getting advice about how to think about our priorities, negotiating on price/attorney review, and even getting recommendations on contractors and other vendors. I cannot recommend her enough! We had some complicated pieces of our closing and financing that Carole helped us manage expertly. We closed with all parties happy and satisfied despite some unusual circumstances on our end. Ultimately, she ended up being a well rounded, thoughtful, and focused partner during our home buying experience. We felt we got a more than fair deal, in a home that we truly love. We could not feel more lucky to have worked with her! Michael S

Carole helped us out quite a bit with our first home purchase. She was kind and quick to respond throughout the process. She also went the extra mile to make sure things were moving forward toward closing when we had uncooperative parties in the deal. I was thankful to have a real estate agent that cared when I was buying my first home! kugutfrucht

Carole was amazing and patient with us as first time home buyers. Her knowledge of the neighborhood, the real estate market, and being providing her honest opinion was key to helping us find the right home. We had a lot of questions and needed a lot of guidance, which Carole never hesitated to answer or provide any time of day. We would highly recommend Carole to anyone in the market! user2151363

Working with Carole to sell our home was a relief from the moment my husband and I had our first meeting with her. This was not our first time selling a home, but it had been a while, so having someone experienced and who knew the market and the area was important to us. In the end, we were very satisfied with the entire process and grateful for her service. From the start, Carole made recommendations that were spot on. She paid attention to detail and provided excellent staging photos that showed our home in the peak season of Fall. She recommended we put our home on the market immediately, despite the holiday season, and not wait until January, something we were not even considering at first for obvious reasons, but thankfully we listened, and it made all the difference. She was responsive, providing feedback immediately so that we always had a sense of where we stood after each appointment. A good communicator and always prepared, Carole never backed down negotiating for what she believed to be in our best interest, and in four weeks we signed a contract and closed a few weeks later. Ultimately, Carole made the process of selling our home go as smoothly as anyone would hope. Her knowledge of the market, her experience, and her dedication to her clients, makes her a top-notch agent to work with and we highly recommend her. mj m

Carole Klein helped us find a great house at a great price. She was there every step of the way, making the process smooth and pain-free. She was there every step of the way, making the process smooth and pain-free. She is the ultimate professional. We are very happy and pleased. vfridge

Carole was a huge help to me (a first time homebuyer). She was readily available to answer any and every question I had and very active in helping me look for exactly what I wanted. She is friendly and has great connections in town. I would recommend Carole to anyone!! erinmoulson

Carole was incredibly helpful, she was always very responsive and helped organize various showings. She's honest, reliable, knowledgable and pleasure to work with. Would work with her in a future in a heart beat! innasy

Carole has helped me buy two homes thus far. She is great at organizing multiple showings in one day and can always be reached. She is also very honest if asked her opinion. Highly recommended! ajbrowning7

Carole applied her knowledge of the area as a former resident, with her deep experience in real estate to help me sell and negotiate a transaction that earned a price higher than list, and closed within 60 days! Carole is a consummate real estate professional – knowledgeable about the markets she serves and relevant real estate trends, sound, sensible strategies on pricing, and always available for consultations, I.e. sharing her time on a Sunday evening to discuss the transaction in detail. Carole was recommended by a close friend that is very bright and successful in business. I am grateful that she exceeded all expectations and will be working with her again! syko

Carole did a fantastic job getting my house sold. I started with another real estate agent who couldn't seem to get the job done after over a year. Carole took over, re-shot the house photos, did careful market research to price it appropriately, re-listed the house, and produced an offer in a few weeks! Then she worked with the buyers' agent to solidify the deal, paying close attention to the details so there were no misunderstandings or glitches. We closed on schedule. She is very smart, patient, and careful. I couldn't be happier with the job she did and I recommend her strongly to anybody! user5863388

I decided to sell my home of 30 years. It was a very emotional process. Carole was very positive and supportive. Within a short time I had two offers at the same time. My head was swimming with numbers but she helped me understand the pro's and con's of each offer. The decision was ultimately mine but she made the decision much easier to make. The sale went smoothly with no problems or issues. I would not hesitate to recommend Carole and City Point Realty. They were very professional in the marketing and sale of my house. mg5662

Carole has helped my husband and I rent four total apartments (two from our single days in the city, our first city place as a couple, and a place once we moved to the 'burbs) and buy our first home. Through the years Carole has become more like a friend than an agent. She is loyal, trustworthy, and honest. Her dedication to us made the home-buying process far less nerve wracking. Carole also drove from the city to the western suburbs for us countless times, but she never made us feel like we were a burden on her busy schedule. I would highly recommend Carole to anyone looking in the city or suburbs! user62406521

Carole was great and easy to work with. We started out looking at lots of places then waited for the right place to come on the market. She helped negotiate and gave great starting offer advice. Very easy to communicate with and was always available. She made showings quick and easy so we could look at lots of places and quickly knew the kind of condo I was looking for. Overall great experience. caseyfilkins

I hit the jackpot finding Carole! She was responsive, thorough with her research, answered my unending questions, calmed my never ending concerns as a first time homebuyer, and worked her magical negotiation skills! I am now in an absolute perfect condo...ticking off all of the boxes on my wish list! Carole is, hands down, the best out there! erincolleenmaher

Carol sold my mothers house when she passed. It was a terrible time for sales but she found buyers within a month. When we sold our house it went in four days. The online page was beautifully done. The photographer was awesome and my home showed like it should have.She is now working with my son to find him a place downtown. mambo5271958

I cannot speak more highly of my experience working with Carole. She was very perceptive of what I was looking for in a home, she was always on time, was quick to respond to my messages, and she always made herself available for viewings, even last minute. I never felt like she was pressuring me or overselling me on any properties; I felt like she was my ally and had my best interest in mind. Professionalism aside, she is also very pleasant to be around. Her easy-going attitude and sense of humor helped ease the stress of house hunting, which I really appreciated. Carole has also helped my family members in buying and selling homes. I couldn't recommend her more. chelsea l

Our property was sold in 5 days with a full price. Amazing! Thanks Carole.She is very knowledgeable in the flowing aspects:Timing to the marketing - Our first meet was Nov – Dec 2013, she did not rush us to put our property to the market and recommended to wait till next spring in March 2014. It is proved that’s a perfect time. – Sold in 5 days!Get the price right - Carole provided us a very thorough market study that helped us to set our price. Before putting our property to the market, she spent extra time to investigate and compare the property conditions with our competitors. Finally we took her recommendation and altered our listing price that made our property more compatible to the market. Sold with full price!Customer care - Carole is willing to travel to suburban to meet us that not only save our time but also avoid a lot of hassle, such as traffic jam, weather condition in the winter, and etc. She is very organized through the sales. We also like her photographer that made so wonderful pictures of our property I believe it attracted a lot of potential buyers. edward y

Couldn’t ask for a better realtor. Was extremely helpful from start to finish, very knowledgeable about the locations I was looking. Made first time home looking/buying painless. Highly recommend her to anyone looking to buy/sell! user9279086

Carole was very easy to work with. She showed us all the listings we asked to see. She never pressured us. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx user56959596

Our property was sold in 5 days with a full price. Amazing! Thanks Carole. She is very knowledgeable in the flowing aspects: Timing to the marketing - Our first meet was Nov – Dec 2013, she did not rush us to put our property to the market and recommended to wait till next spring in March 2014. It is proved that’s a perfect time. – Sold in 5 days! Get the price right - Carole provided us a very thorough market study that helped us to set our price. Before putting our property to the market, she spent extra time to investigate and compare the property conditions with our competitors. Finally we took her recommendation and altered our listing price that made our property more compatible to the market. Sold with full price! Customer care - Carole is willing to travel to suburban to meet us that not only save our time but also avoid a lot of hassle, such as traffic jam, weather condition in the winter, and etc. She is very organized through the sales. We also like her photographer that made so wonderful pictures of our property I believe it attracted a lot of potential buyers. edward y chu

I bought and sold my condo in 'West Bucktown' with Carole in 2012-2013, she is awesome and I highly recommend her for buying or selling (I did both). She knows Chicago real estate down to the block, especially important if your buying in an up and coming area, or looking to real appreciation-investment areas. When I bought my condo- it was a headache short sale- she knows these deals cold and navigated the complex deal without giving up. When I sold she did a great job calculating the comps-value- and was dead on, we sold it in 60 days at a price I was very happy with. I've bought and sold a lot of real estate- Carole is by far best realtor I've ever worked with, she can see things through your perspective- figures out what you want- and then finds it- doesn't try to push her motives on you like most realtors. When it's time to sell- she knows how to price it to get the most money by marketing it to the right buyerI would double highly recommend her for people looking for bang for the buck- up and coming area's, she can spot value-appreciation in a way no other realtor I've worked with has user174474

Carole worked so hard to find me the perfect home. She stook me to see about 50 homes before we found the right one. She would identify homes that really met the criteria that was important for me. She gave me practical advice about the pros and cons of homes, market value and high points about the neighborhood. kathymarchese

I bought and sold my condo in 'West Bucktown' with Carole in 2012-2013, she is awesome and I highly recommend her for buying or selling (I did both). She knows Chicago real estate down to the block, especially important if your buying in an up and coming area, or looking to real appreciation-investment areas. When I bought my condo- it was a headache short sale- she knows these deals cold and navigated the complex deal without giving up. When I sold she did a great job calculating the comps-value- and was dead on, we sold it in 60 days at a price I was very happy with. I've bought and sold a lot of real estate- Carole is by far best realtor I've ever worked with, she can see things through your perspective- figures out what you want- and then finds it- doesn't try to push her motives on you like most realtors. When it's time to sell- she knows how to price it to get the most money by marketing it to the right buyer I would double highly recommend her for people looking for bang for the buck- up and coming area's, she can spot value-appreciation in a way no other realtor I've worked with has user174474

I bought and sold my condo in "West Bucktown" with Carole in 2012-2013, she is awesome and I highly recommend her for buying or selling (I did both). She knows Chicago real estate down to the block, especially important if your buying in an up and coming area, or looking to real appreciation-investment areas. When I bought my condo- it was a headache short sale- she knows these deals cold and navigated the complex deal without giving up. When I sold she did a great job calculating the comps-value- and was dead on, we sold it in 60 days at a price I was very happy with. I've bought and sold a lot of real estate- Carole is by far best realtor I've ever worked with, she can see things through your perspective- figures out what you want- and then finds it- doesn't try to push her motives on you like most realtors. When it's time to sell- she knows how to price it to get the most money by marketing it to the right buyer

I would double highly recommend her for people looking for bang for the buck- up and coming area's, she can spot value-appreciation in a way no other realtor I've worked with has user174474

Carole was very patient with us. She helped us find a great house that fit all of our needs. She was always available and willing to travel to show us a house. ami1500

Carol is amazing. We were very picky in our search for home and she stuck with us thru out the entire process. We were looking at houses in North Shore suburbs of Chicago and her office is in the city. She would drive out to show us houses any time that was convenient for us. She was very thorough in her research and was very knowledgable. Carol has an awesome personality and it is really a pleasure to work with. Jagin s

We found Carole to be extremely responsive and helpful in our home-buying experience. She took the time to get to know us and find properties that fit our many specifications. She knew the neighborhoods, the rules and regulations, and was able to get us in to see many properties before finding the one that was perfect for us. We never felt pressured to buy. Carole helped make buying our first home easy and enjoyable! jkurstin22

Carole is very knowledgeable, patient and honest with respect to the home buying process. I worked with her for over a year and a 1/2 and went through two contracts (one of which was a short sale) that fell through before I found the perfect place for me. She was very understanding of what I wanted and she supported me throughout the entire process. Overall, I have to say that I was very impressed with the way that she handled herself and I highly recommend her to future buyers. m a

Carole was our introduction to Chicago. Balancing a cross country move, the heartbreak of a few lost properties in the process and limited knowledge of the city, she exercised tremendous patience and got us into a place where we have been truly happy. A lifelong Chicago resident with great knowledge of the city, she was wonderful! We still keep in touch and would use her again in a heartbeat for our next move. Highly recommend and a really great experience! user1364804

After one deal fell through for me (with another agent), I found myself without a contract or an agent, and an apartment lease that was about to expire. Carole helped me accomplish what looked like an impossible mission, and I quickly found a condo I absolutely love. Throughout the process, she was extremely responsive and hard-working, getting me in to the places I wanted to see. Not only that, but I felt like she truly had my best interest at heart - quick to say when she thought a place wasn't right for me. And when I saw a place I was excited about, she was excited, too. Since I was looking and buying a place on my own, it was extremely comforting to feel like I had an advocate. Throughout the negotiation process, as well, I trusted her judgment and her approach to the process, and the deal was closed successfully (and rather painlessly)! I can't recommend Carole highly enough. She has the expertise and work ethic that makes the house hunting process efficient and fruitful. Plus she is totally enjoyable to be around! jessica hogue

Carol is a pleasure to work with. She found my condo that I purchased downtown in 2009, found a tenant a couple of years later for that condo, and has been as helpful as somone could be in all stages in between. The most important thing to me is responsiveness. I have never had to wait more that 5 minutes to get a response from Carol. Carol is very professional, personable, and very responsive. I would highly recommend her services. user3862769

We found Carole to be extremely knowledgeable and she was always willing to work with our schedules to view homes and take my calls. She was active in the process from beginning to end, which made me feel like I had a support team. We told her what we were looking for, and she was always great in pointing out things about the property that did and did not fit our wish list. I really felt like she got to know us and was a big part of us finding our first home. Thanks Carole! user8675946

Carol is very knowledgeable about our local market and was able to help us identify the market value so that we listed our home at the right price point. She relied on local comps as well as her experience with what buyers are looking for. Before we even listed we worked with Carol to stage the house so that it would appeal to the buyers and it worked because we had multiple offers within a week. We closed less than 2 months after listing and we could not have been more pleased with the support we got from Carol and her team at CityPoint. user9272225

Carole stood by me while dealing with my home sale, which was a very trying experience. We went through the whole process with my 1st buyer (inspection, appraisal, etc) only to have their loan denied. Then my home sale finally closed 5 months after it went on the market. The 3rd buyer's lender needed extension after extension on the closing date. Carole was so patient and responsive to me as I called on her numerous times with a myriad of questions and concerns. I would highly recommend Carole to my family and friends. She gets the job done! user4577999

Carol is a pleasure to work with. She found my condo that I purchased downtown in 2009, found a tenant a couple of years later for that condo, and has been as helpful as somone could be in all stages in between. The most important thing to me is responsiveness. I have never had to wait more that 5 minutes to get a response from Carol. Carol is very professional, personable, and very responsive. I would highly recommend her services. user3862769

After one deal fell through for me (with another agent), I found myself without a contract or an agent, and an apartment lease that was about to expire. Carole helped me accomplish what looked like an impossible mission, and I quickly found a condo I absolutely love. Throughout the process, she was extremely responsive and hard-working, getting me in to the places I wanted to see. Not only that, but I felt like she truly had my best interest at heart - quick to say when she thought a place wasn't right for me. And when I saw a place I was excited about, she was excited, too. Since I was looking and buying a place on my own, it was extremely comforting to feel like I had an advocate.Throughout the negotiation process, as well, I trusted her judgment and her approach to the process, and the deal was closed successfully (and rather painlessly)!I can't recommend Carole highly enough. She has the expertise and work ethic that makes the house hunting process efficient and fruitful. Plus she is totally enjoyable to be around! jessica h

Carole was very knowledgeable and professional from the very first time I talked to her.I found her information on this site and decided to give her a call, I do not regret it and I am glad I used her as my realtor.Every time I had a question or concern, whether if it was an email or a call, she responded promptly and she had an answer for all my questions.She showed me multiple condos before I found the one I decided to buy and she was helpful throughout the entire process.I would definitely recommend using her services and expertise whether you are buying or selling as she provides a five star service. user29913536

Carole is simply the best realtor I've ever worked with. She helped me find and close a very tricky short sale and handled the headaches of it all. I've since worked with her on other deals, and her knowledge of the market block by block is amazing. I send her referrals and my friends are thrilled with her services. I plan on using her in all of my Chicago deals going forward. user0736668

Carole was very knowledgeable and professional from the very first time I talked to her. I found her information on this site and decided to give her a call, I do not regret it and I am glad I used her as my realtor. Every time I had a question or concern, whether if it was an email or a call, she responded promptly and she had an answer for all my questions. She showed me multiple condos before I found the one I decided to buy and she was helpful throughout the entire process. I would definitely recommend using her services and expertise whether you are buying or selling as she provides a five star service. user29913536

Carole spent several months working with me, and my daughter, during which time she was unfailingly prompt in returning any and all contacts whether with us, the lender, the title company , the seller's agent or the seller. Moreover, her depth of knowledge on topics related to those contacts was unparrelled in any one person with whom I've conducted past business in the field of real estate. Carole also maintained professionalism, and high standards in regards to confidentiallity, when we looked across several areas of the city, and went through two major negotiations for properties. She exhibited a personable and engaging demeanor which kept others around her in good spirits, often despite challenging situations..Carole has been recommended by us to four other buyers, in the few months since our transactions have been completed. We also recommended the lender Carole referred us to for an approved loan. C.D. Colleen D

I contacted Carole regarding a different home listed on zillow. She showed it and several others to us. She happened to be representing the sellers for the house we finally bought. We were impressed with her ability to represent both sides so well. We were pleased with her recommendations of mortgage banker, attorney and home inspector. She was very well acquainted with the neighborhood and extraordinarily responsive. She has a delightful personality which made every interaction a pleasure. adairsmall

My husband and I were completely undecided on where in the city we wanted to buy. We also weren't sure about a condo vs house. Carole was patient and extremely accomodating in showing us EVERYTHING in our price range that we were interested in. We ultimately decided on a home in the Beverly area. Our house was being sold 'as is' but Carole still managed to negotiate credits for the minor issues with our house. We are very happy with our purchase and would recommend her to anybody without hesitation. marialpoulos

As my listing agent, Carole did a fantastic job in a very tough market when it was time to sell my suburban family home. Her on -going marketing and pricing advice was excellent. Carole also helped me find the perfect home for my move to the city. She was knowledgeable, informative and patient, offering me many choices. but always attentive to the particular needs I had for my new location. Carole is smart, fun and easy- going. She will also be a strong, logical negotiator, who has done her homework, when it comes time to make the deal. I highly recommend Carol, for both buying or selling your home. cece s

Ms. Klein was introduced to my wife and I through a friend of a friend. Despite not knowing Ms. Klein, she instantly gained our trust and completely availed herself to us. She made the rental process easy for people with only vague ideas of where and how they could live and afford Chicago. Klein's knowledge of the neighborhood's allowed her to recommend not only ideal places to live, but places in the surrounding area that made those rental prospects enticing. In our search to find an apartment, Klein was dutiful and thorough, providing many options within our price range to view. Klein also transported us to these rentals. Once we settled on a place that we liked, Klein promptly handled the paperwork and the transaction with the lessor. She negotiated adeptly upon our behalf. Perhaps most importantly, through this entire process, Ms. Klein was amicable and a joy to be around. I recommend Ms. Klein as highly as I possible can. When in need of a apartment finding aid, just shout - KLEIN! pasqua44

Carole Klein

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